Client
Dynacraft Industries Sdn Bhd
Challenge
To upgrade Dynacraft's ERP, HR and BI systems borne out of the constraints faced with the company's old hardware infrastructure.
Results
Dynacraft has expressed that it is confident about seeing significant improvements in systems performance and operational efficiency, which will provide the company with the platform to continue its aggressive business growth strategy in the coming years.
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Based in Penang, Dynacraft Industries Sdn Bhd (Dynacraft) is one of the largest manufacturers of lead frames. The company is an industry leader in the manufacture and supply of microelectronic packaging systems. Its lead frames are used across a broad spectrum of electronic products that range from personal computers, automotive components, telecommunications components to toys and electronic games.
In 2004, Dynacraft, identified the need to upgrade its Enterprise Resource Planning (ERP), Human Resource (HR) and Business Intelligence (BI) Systems. This resulted in CSC’s Malaysian subsidiary, CSA being awarded the contract to undertake the server architecture and infrastructure design for Dynacraft. The RM2 million infrastructure contract which included the design, delivery, installation, testing and deployment of 15 Sun Servers and F5 traffic load balancers, was completed in mid-2005.
The decision to upgrade its ERP, HR and BI systems was borne out of the constraints faced with Dynacraft’s old hardware infrastructure. “We could not enhance the performance of our previous servers that supported our ERP system, as the servers had been upgraded to their maximum capacity and could no longer sustain the increasing workload. As user requirements continued to increase, the previous ERP system on the old hardware experienced critical performance issues. For example during month-end closing, it was common to experience lengthy downtimes as the servers would go down under the strain of the increased workload,” explained Cheng Kok Wah, MIS Manager, Dynacraft.
The decision to migrate to the Sun platform was made based on the servers’ proven performance, stability and compatibility with the prospective ERP system, an important criterion for Dynacraft. “We have worked with CSA for sometime and have found their people and support services to be very professional and efficient. That was one of the main reasons why we chose CSA for the job, and our initial impression proved to be correct throughout the project implementation. The project team was very cooperative and committed, and showed a high degree of professionalism. The project was completed very satisfactorily, and we look forward to any future solutions and services that CSA can provide,” commented Cheng.
With the project implementation completed, Dynacraft has expressed that it is confident about seeing significant improvements in systems performance and operational efficiency, which will provide the company with the platform to continue its aggressive business growth strategy in the coming years.
“I am pleased to hear that the CSA project team has done well in fulfilling Dynacraft’s requirements and meeting its expectations. We will continue to invest in and develop our capabilities and skills, not only in Penang but throughout the nation to ensure that our customers receive excellent service levels,” said Chuah Tai Eu, Managing Director, CSA.
“CSA is privileged to be given the opportunity to contribute to Dynacraft’s growth and expansion. We trust that the system implementation will provide significant performance benefits to Dynacraft’s operations as it continues on its expansion path,” he concluded.